It's always nice to hear a compliment. Even better when it comes from someone you've never met at a time when it's most unexpected. My boss forwarded this email to me yesterday:
"Wanted to pass along some kind words about Raechelle Clark. I first emailed Raechelle in May or June of last year, since I was looking for a B&B recommendation for my wife's birthday. She replied back within hours... On Monday of this week, I emailed Raechelle again for another recommendation...Raechelle was willing to help once again, even though she said she's in a different position. As I said in my last message to her, I know she'll do well since her Customer Service skills are excellent. I've been in CS for years, the last time with HP and at this point, I know what good CS is and what it isn't.
She is a definite asset to your organization, which I'm sure you already know and obviously likes what she does. It has been an absolute pleasure dealing with her these past two years and I hope that you will recognize her in some special way, since to quote one of our favorite Tina Turner songs, 'She's simply the best!'."
Wow. What a nice letter from someone who I will probably never meet. It feels good to know that I impressed him enough to have him take the time to quote Tina Turner. I'm just going to go ahead and give myself a little pat on the back. And then maybe go home and eat ice cream - afterall, that's what my mom used to do when I got straight A's. This is kind of the same.
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1 comment:
I hope you pay it forward!! :) Here's a fun blog you've probably heard about, but it's genius: http://garfieldminusgarfield.net/ It's hilarious. Especially if you like garfield. :)
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